support and guidance. So we take the time to understand what our clients are facing.
We keep in regular touch with our clients via email, phone, and text message. When significant events happen in their legal matters that will affect them, we let them know promptly and answer their questions. To save them from endless phone tag, we generally schedule calls in advance when we need to talk.
Before making recommendations, we make sure clients know their options so they can make the best decisions. We try to speak in plain English instead of Legalese, and are happy to explain complex legal issues when asked.
We prefer to exchange documents with clients electronically. We use encrypted email and secure file transfer when appropriate to protect confidential or highly personal information